PRIVACY POLICY

Privacy Policy

This Privacy Policy (hereinafter referred to as "this Policy") governs the handling of personal information and personal-related information acquired by Decoo, Inc. (hereinafter referred to as "the Company"; for the Company's address and representative's name, please refer to this link) through the products, websites, and content it provides (hereinafter collectively referred to as "the Service"). The Company will handle personal information appropriately in accordance with this Policy. Definitions of terms used in this Policy shall comply with the Act on the Protection of Personal Information (hereinafter referred to as "the Personal Information Protection Act").

Additionally, when the Company establishes service-specific policies, these specific provisions will apply in addition to the regulations set forth in this Policy. Should there be any contradiction or conflict between this Policy and the service-specific provisions, the service-specific provisions will take precedence.

1. Purpose of Use of Personal Information

The Company collects and utilizes personal information for the following purposes:

  • To accurately and appropriately communicate with users of the Services.
  • For the conclusion and performance of contracts related to the Company's business.
  • To provide appropriate responses and introductions regarding inquiries.
  • To receive opinions and feedback from users.
  • To respond to inquiries, brochure requests, and similar requests from users.
  • For market research and development of the Services, as well as for the notification of various events, seminars, campaigns, etc.
  • For the delivery of electronic mail distribution services, publications, etc.
  • For the maintenance and management of the Services.
  • To provide customer information to the Company's group companies and other third parties.
  • To provide customers with information, advertisements, or promotions regarding the Company, its group companies, or other third-party products or services.

※The Company may analyze the usage status of the Services, estimate customer hobbies, preferences, purchasing tendencies, attributes, etc., and use the results of such analysis and estimation for advertising, marketing, etc., targeted at customers.

  • For other matters related to or associated with the Company's business.

2. User Information Collection

In providing our services, we primarily obtain customer information through the following methods. It is important to note that, in accordance with the achievement of the purposes outlined in "1. Purpose of Use of Personal Information," our company acquires personal information through lawful and fair means, refraining from engaging in deception or other fraudulent practices.

【Methods of Collection】

  • Direct provision of information by customers when using our services
  • Customer registration with our company in the process of utilizing our services
  • Indirect acquisition of customer information from third parties

3. Handling of Sensitive Personal Information

The company will not acquire, use, or disclose sensitive personal information to third parties except as the Personal Information Protection Act provides.

4. Outsourcing of Personal Information Handling to Third Parties

The company may entrust the handling of all or part of personal information to business outsourcing partners within the scope necessary to achieve the purposes of use stated in "1. Purpose of Personal Information Use." In such cases, we thoroughly evaluate whether the outsourcing partner meets our company's criteria and ensure proper management of acquired information through the contract.

Additionally, our company may utilize cloud services or other services provided by external entities located abroad. When handling personal information in countries or regions other than Japan, we understand the local systems and implement appropriate security measures.

For information on systems related to the protection of personal information in foreign countries, please refer to the website of the Personal Information Protection Commission at the following link:
https://www.ppc.go.jp/enforcement/infoprovision/laws/

Furthermore, regarding matters stipulated in Article 18, Paragraph 3 of the Enforcement Regulations of the Act on the Protection of Personal Information, such as the names of foreign countries where our outsourced businesses are located, we will respond based on customer requests. For more details, please contact the office listed in "11. Contact.

5. Provision of Personal Information to Third Parties

(1) Except in the following cases, we will not provide information handled by us to any third party without obtaining the prior consent of the data subject concerned. In this context, the term "third parties" refers to entities that meet the standards set by our company for compliance with laws such as the Personal Information Protection Act and the establishment of a system for information security.

  • When required by law
  • When it is necessary for the protection of the life, body, or property of an individual and it is difficult to obtain the consent of the data subject.
  • When it is especially necessary to improve public health or to promote the sound growth of children, and it is difficult to obtain the consent of the person in question.
  • When it is necessary to cooperate with a national agency, a local government, or an individual or entity entrusted by either a national agency or local government to execute affairs prescribed by law, and obtaining the consent of the individual is likely to impede the execution of such affairs.
  • When permitted by other laws and regulations.

(2) Notwithstanding the above (1), our company may provide personal information we handle to third parties in the following cases:

  • When customers use services provided by our affiliated business partners, we may provide the necessary personal information of customers (such as identification information like IDs) to these affiliated business partners for service coordination.
  • To deliver advertisements, we may provide customers' personal information (such as advertising IDs) to affiliated business partners who provide advertising delivery services.
  • In cases where it is necessary to provide information to third parties to resolve disputes or to protect the rights, interests, etc., of users or third parties.

6. Information Related to Personal Information

THe company may receive information related to individuals (information related to personal information) from third parties, linking such information with the personal information of customers managed by our company. This allows us to acquire the information as personal data. Specifically, we may obtain data such as cookies, mobile advertising identifiers, email addresses, and phone numbers (including those subjected to irreversible conversion processes), advertising delivery-related logs including ad viewing counts, website browsing histories, search histories, purchase histories including those from physical stores, location information, and other behavioral histories. When utilizing this information, we ensure it is handled appropriately as personal information within the necessary scope to achieve the purposes outlined in "1. Purpose of Personal Information Use."

7. Security Measures

To prevent the leakage, loss, or damage of personal information it handles, our company takes necessary and appropriate measures for the secure management of personal information. For details on the security measures implemented by our company, please contact us at the "11. Contact" provided on our website.

8. Procedures for Disclosure, Correction, and Suspension of Personal Information Use

The company will respond to requests for disclosure, etc. (notification of purpose of use, disclosure of personal information or third-party provision records, correction, addition, deletion, and suspension of use or third-party provision) from the customer or their representative in accordance with the following terms.

(1)Notification of Purpose of Use and Disclosure of Third-Party Provision Records

Customers may request notification of the purpose of use or disclosure of personal information or third-party provision records within the scope permitted by the Personal Information Protection Act. However, our company may not disclose information in the following cases:

  • When there is a risk of harming the life, body, property, or other rights and interests of the individual or a third party by disclosing the information.
  • When there is a significant hindrance to the proper implementation of our business by disclosing the information.
  • When disclosure would violate other laws and regulations.
  • When it cannot be confirmed that the request for disclosure is from the individual concerned.

Please note that our company may charge a fee for procedures related to requests for disclosure, etc.

(2)Correction, Addition, Deletion

Customers may request the correction, addition, or deletion of personal information in accordance with procedures separately established by our company. In such cases, our company will promptly investigate within the necessary scope to achieve the purpose of use and, based on the results, make corrections, additions, or deletions within the scope permitted by the Personal Information Protection Act.

(3)Suspension of Use or Third-Party Provision

Customers may request the suspension of the use or third-party provision of their personal information in accordance with procedures separately established by our company. In such cases, our company will appropriately respond in accordance with the Personal Information Protection Act.

(4)Procedures

When a customer or their representative requests the disclosure, correction, addition, deletion, or suspension of the use of personal information, our company will confirm the customer's identity through prescribed procedures and respond accordingly. For specific request methods, please contact the contact point specified in "11. Contact".

9. Handling of Cookies

(1) Use of Cookies

Our website uses technologies such as Cookies to provide you with appropriate services and to conduct tracking or analysis (collectively referred to as "Cookies") for the purpose of improving user experience. Cookies are technologies used by us to identify your computer, but they do not personally identify you. You can display information indicating that a site is using Cookies, and you can also disable or delete stored Cookies through your browser settings. Please be aware that if you restrict the use of Cookies, some services may not be available.

(2) Use of Google Analytics

To understand the usage status of our service, we utilize Google Analytics, a service provided by Google. Google Analytics analyzes user behavior using Cookies issued by us. We receive analysis results (user information, Google Analytics reports on interest categories, etc.) from Google and use them to understand the usage patterns of our site. The information collected, recorded, and analyzed by Google Analytics does not contain any personally identifiable information, and it is not linked to your personal information. Additionally, Google manages this information according to its privacy policy.

For the terms of use of Google Analytics and Google's privacy policy, please refer to the following:

Google Analytics Terms of Service
https://marketingplatform.google.com/about/analytics/terms/us/

Google Privacy Policy
https://policies.google.com/privacy?hl=en

(3)External Transmission of Customer Information

For information on our company's external transmission of customer information, please refer to the following.

10. Improvement and Update of Privacy Policy

We strive to enhance this policy regularly. We reserve the right to modify this policy without prior notification to users, and unless otherwise specified by our company, the revised policy will take effect from the time it is posted on this website.

11. Contact

For inquiries regarding this policy, please contact us at the following address:

Decoo, Inc.

1-6-1 Yotsuya, Shinjuku-ku, Tokyo 160-0004

Attention: Personal Information Management

[email protected]

Effective Date on May 1, 2010

Last updated on June 17, 2024